RETURNS
Need to return something you received? No problem! Please read through our policies below, and of course contact us if you have any questions. While we do everything in our power to make sure you are completely satisfied with your purchase, please keep in mind that PMC Outdoors is a growing company and may not have the same return and exchanges policies that you’ll find at big box stores.
Timeline for returns:
You will be eligible for a refund only if the product arrives back to us within 14 days from the day the order was originally delivered. If we receive the product back 15-30 days of the day the order was originally delivered, you will be eligible for store credit to PMCOutdoors.com only. If the return arrives after 30 days of the day the order was originally delivered, it will be refused.
What can't be returned:
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Items described as “Final Sale” cannot be returned or exchanged.
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Merchandise must have all tags attached.
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Any worn, soiled, altered, washed, or customer-damaged items cannot be returned and will be shipped back to you at your cost and no refund issued.
Return shipping charges:
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Shipping cost is non-refundable, unless we ship an item in error.
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Returns will require the customer to pay for return shipping.
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Returns on orders that utilize free shipping will be subject to a reduction in refund or store credit in the amount of $8.25 ground (within the United States).
Returns Process:
Follow the steps below for an easy return!
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Contact our Customer Service via phone at 936-526-6866, or by emailing laura@pmcoutdoors.com, or by using the contact form on the Contact Us page of this website.
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Customer Service will issue you an RA# (Return Authorization) after you contact us.
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Write your RA# on the outside of the package you are returning (your package will be returned back to you if this is not done) and include a copy of your receipt inside.
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Ship your package back to:
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You will be issued a credit memo stating the amount returned to either your store credit account or back to your original payment method within 7-10 business days of us receiving your return.
PMC Outdoors
1357 CR 2734
Alto, Texas 75925
*Please ship with tracking; we are not responsible for packages lost by shipping carriers.